I have recently moved. Actually, we have recently moved. Me with the rest of my family. It took quite a lot of sweat and tears, some toils and almost some blood. Between the packing, the sorting, the actual moving and the contacting all our suppliers to change our address, it has not been an easy task. Now I won't bore or scare you with all the details, but I do have to share with you my recommendations. Because enterprises that don't compromise on customer experience cannot afford to make the wrong choices when it comes to moving their contact center to the cloud.